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Our GPS Tracking Device Reviews

"Excellent product for the price."

CHARLIE W

Business owner: Automotive, 1-10 employees, Used the software for: 2+ years

Overall:

Very Satisfied, good and reliable unit

Pros:

Multiple devices for various applications. easy install. inexpensive.

Switched From:

Verizon Connect Work

Reasons for Choosing Matrack GPS:

Price point and willingness to work with a small business. no buy in

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Gps tracking unit"

JEAN D

owner:Electrical/Electronic Manufacturing, Self-employed, Used the software for: 6-12 months

Overall:

Very Satisfied, good and reliable unit

Pros:

To track automobile/truck/motorcycle any moving unit (FAST ACTIVATION)

Switched From:

USFleetTracking

Reasons for Choosing Matrack GPS:

Price and size ob the unit and faster activation

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"The Best in the Industry"

Rick R.

Owner: Legal Services, 1-10 employees, Used the software for: 1-2 years

Overall:

Matrack first starting calling and bugging the crap out of me but Spytec finally got so unresponsive that I decided to give Matrack a shot and I'm glad I did. Much more responsive customer service.

Pros:

Software is pretty easy to use. There are a few minor changes I'd make if I were the engineer but gets the job done.

Reasons for Choosing Matrack GPS:

Spytec is too unresponsive.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 4/5
  • 4/5
  • 4/5
  • 4/5
  • 4/5

"The Best in the Industry"

Rick R.

owner: Legal Services, 1-10 employees, Used the software for: 1-2 years

Overall:

We could do business with any GPS tracking platform we choose and have done business with most of the major players. None come close to the quality, value and service offered by Matrack.

Pros:

Matrack has set themselves apart from the other players in GPS tracking by having superior customer service.

Reasons for Choosing Matrack GPS:

Superior service, better value and ease of access to staff.

Reasons for Switching to Matrack GPS:

Better Value and Service

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Very easy to use"

Art K.

Investigator: Security and Investigations, 1-10 employees, Used the software for: 2+ years

Overall:

Only complaint is when I do have an issue with the tracking device stalling in place and there was an indication that the vehicle was moving (in place for more then 30 minutes or longer) and needed to be reset was that the help desk not responding in a very timely manner. Maybe because someone is not monitoring the help request 24/7. My vehicles could be out anytime including late nights or early mornings.

Pros:

Very easy to use and maintain for daily activity reports.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 4/5
  • 5/5
  • 5/5

"Keeping track of my equipment"

Owen R.

owner: Transportation/Trucking/Railroad, 1-10 employees, Used the software for: 2+ years

Pros:

The feature that is most important to me is that I can dress sign in and locate where my vehicle are so whenever a customer calls I can give them accurate information and if my driver has a problem I can pinpoint their location to get help to them

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Very Satisfied"

Daniel G.

owner: Security and Investigations, 1-10 employees, Used the software for: 6-12 months

Overall:

Excellent

Pros:

Easy to use and easy to explain to my clients

Reasons for Switching to Matrack GPS:

cost and easier to use

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"LOVE IT"

ALEJANDRO V.

owner: Automotive, 1-10 employees, Used the software for: 2+ years

Overall:

LOVE THE PRODUCT,NEVER HAVE NO PROBLEM

Pros:

ITS EASY TO USED, EASY TO NAVIGATE, LOVE IT

Reasons for Choosing Matrack GPS

GOOD PRODUCT GOOD PRICE

Reasons for Switching to Matrack GPS

BETTER PRICE

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Great product"

Neil N.

Manager: Automotive, 1-10 employees, Used the software for: 6-12 months

Pros:

Easy to use ... i really like the product and no issues

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Good product with excellent technical support"

Percy C.

President:Transportation/Trucking/Railroad, 1-10 employees, Used the software for: I used a free trial

Overall:

The most important value is the answer over any problem and the permanent support, working as a team with the customer

Pros:

Simple, friendly, flexible. Give all the information that you need.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 4/5
  • 5/5
  • 4/5
  • 5/5
  • 5/5

"Dispatch"

Sam J.

Dispatch: Transportation/Trucking/Railroad, 1-10 employees, Used the software for: 2+ years

Overall:

Very effective and easy to work with.

Pros:

Easy to use , works better for me. And very effective

Alternatives Considered:

No Cost Conference

Reasons for Choosing Matrack GPS:

Watched the demo

Switched From:

Easy LMS

Reasons for Switching to Matrack GPS:

This is very easy to work with.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 4/5
  • 4/5
  • 5/5
  • 5/5

"Great product"

Ronnie E.

Driver: Transportation/Trucking/Railroad, Self-employed, Used the software for: 2+ years

Overall:

Everything have been great, software is easy to use and customer service has been there to solve any issues I have had.

Pros:

Very easy to install and easy to navigate

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Domestic"

Leonard A.

Owner: Information Services, 1-10 employees, Used the software for: 2+ years

Overall:

Great product, easy to use.

Pros:

The use of the tracking software was easy and simple to use. I really like the importance of providing a great service to my clients and this product help do that.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 4/5
  • 4/5
  • 4/5
  • 5/5
  • 5/5

"Simple to set up easy to navigate on phones"

David c.

owner: Retail, 1-10 employees, Used the software for: 2+ years

Overall:

Tech help could be more responsive to end users

Pros:

I like this product sooooo much i put a life time warranty on all i sell

Reasons for Choosing Matrack GPS:

Salespeople were great [SENSITIVE CONTENT HIDDEN]

Reasons for Switching to Matrack GPS:

Battery life

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 3/5
  • 5/5
  • 5/5
  • 5/5

"Matrach GPS - To Know What Is Going On"

Cynthia S.

Chief Investigator: Information Services, 1-10 employees, Used the software for: Less than 6 months

Overall:

I know people are safe by using Matrack GPS

Pros:

I like the fact that I can know where the vehicles are of my workers for their safety for surveillance investigation, also when following a teenager who is using their parents car, the parents apply the GPS to the car for me to know where they are this way I do not need to follow so closely

Reasons for Choosing Matrack GPS:

They had live tracking and the price was below others.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Price and product"

Chris S.

owner: Security and Investigations, 11-50 employees, Used the software for: 6-12 months

Overall:

Product ans software were delivered as described and expected. Customer service was easy and deficient. The application was easy to explain to my end users

Pros:

This platform was cost effective and easy to use, both requirements to compete in this segment of retail technology products.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Matrack is great!"

Junior A.

Manager: Retail, 1-10 employees, Used the software for: I used a free trial

Overall:

Awesome

Pros:

Very easy to use. Super awesome and easy.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5

"Good Unit "

Blake F.

Retail Sales Director: Consumer Electronics, 1-10 employees, Used the software for: Less than 6 months

Overall:

Sell product to dealers

Pros:

Easy to use. software is good. different options for notification.

Reasons for Choosing Matrack GPS:

price point and notification options

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 3/5
  • 5/5
  • 5/5

"Tracker"

Adelaide S.

President: Legal Services, Self-employed, Used the software for: 6-12 months

Pros:

Easy to install. The phone application was thorough and self-explanatory.

Overall Rating
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money
  • Likelihood to Recommend
  • 5/5
  • 5/5
  • 5/5
  • 5/5
  • 5/5